• Introduction

Centum Learning Limited with its registered office address at Ground Floor, Nishuvi, Ground Floor, 75, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India 400018 and an affiliate of upGrad Education Private Limited with its registered address at Ground Floor, Nishuvi 75 Dr. Annie Besant Road Worli, Mumbai – 400018 (together with its subsidiaries and affiliates, hereinafter “Centum”, “us,” “we,” or “our” or “the Company”) is committed to privacy, security and management of personal data, to function effectively and successfully for the benefit of our stakeholders, customers and for the community (“You”, “Yourselves” and “Your”). In doing so, it is essential that privacy is protected through the lawful and appropriate means for handling the personal data. Therefore, we have implemented and adopted this privacy policy (hereinafter referred to as ‘‘policy’’).

• Aim

This policy aims to protect personal data of the various stakeholders connected to our organization. This policy is aimed at providing individuals notice of the basic principles by which the Company processes the personal data of individuals (“Personal Data/Personal Information”) who visit, use, deals with and/or transacts through the website/platform and includes the guest user and browser.

• Purpose and Scope

The purpose of this policy is to describe how Centum collects, uses, and shares information about You through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, (hereinafter collectively referred to as “the Platform”). This policy is also designed to provide information on how Centum ensures data security, conducts data transfers and process requests from Yourselves. Where third parties process data on behalf of Centum, the Company endeavours to obtain assurances from such third parties that your Personal Data will be safeguarded consistently.

• Information Collection

When you use our Platform, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs and to customize our Platform to make your experience safer and easier. We may collect the following personal information from users who express interest in our services, primarily through our Platform:

a) Full Name
b) Email Address
c) Phone Number
d) Company Name
e) Designation
f) URL and time stamps.
g) A device identifier (cookie or IP address or Device ID or Android Advertiser ID / iDFA ID), or any other identifier
h) Your preferences in receiving marketing information from us
i) Your communication preferences
j) Employee Code, region, location, reporting manager (as provided by you)

Special Category of Personal Data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade unions memberships, information about your health and genetic and biometric data.

We do not collect or process any special or sensitive Personal Data.

Should we specifically require “special” or “sensitive” Personal Data in connection with one or more of the uses described below, we will request your explicit consent to use the data in accordance with this policy and/or in the ways described at the point where you were asked to disclose the data.
Other legal basis for our processing of special category data may include, as permitted by applicable law, for scientific research, for employment, social security or social protection law, for reasons of substantial public interest, or as necessary for the establishment, exercise or defence of legal claims. If you voluntarily share with us or post/upload any “special” or “sensitive” Personal Data to this website for any other reason, you consent that we may use such data in accordance with applicable law and this policy.

• Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our Platform we may collect information from you automatically through cookies or similar technology.
Furthermore, we may allow third-party advertising companies (such as Facebook, Google, Twitter, Quora and Bing) to place cookies on the Platform. These cookies enable such companies to track your activity across various sites where they display Ads and record your activities, so they can show Ads that they consider relevant to you as you browse the Internet. These cookies store information about the content you are browsing, together with an identifier linked to your device or IP address.

How do we use cookies?
Centum uses cookies in a range of ways to improve your experience on our website, including:
a) To recognize our website user and to enhance user experience when interacting with our website
b) We moreover use cookies to help us to analyse the use and performance of our website and services
c) We also use cookies to improve the delivery and value of various services and products offered by us.

What types of cookies do we use?
There are a few different types of cookies, however, our Platform uses:
a) Persistent Cookies. We use persistent Cookies to improve your experience of using the Sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use the Sites.
b) Session Cookies. Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.
c) Analytical/Performance Cookies. Analytical cookies allow us to recognise and count the number of visitors and see how many visitors move around our website while they are using it. This helps us improve the way our website works, for example, by ensuring the users find what they are looking for.
d) Functionality Cookies. Functionality Cookies recognise when you return to the website. This enables the company to create greater content for you and remember your likes and dislikes and other preferences.
e) Targeting Cookies. Targeting Cookies records the visit to our website, the pages navigated to and the links clicked upon. It helps to formulate information relevant to the user’s area of interests.

How to manage cookies?
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Disabling some cookies form the website, may have a negative impact and may result in some non-availability of some features.
If you want to remove previously stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.
You can however obtain up-to-date information about blocking and deleting cookies via these links:
https://support.google.com/chrome/answer/95647 (Chrome)
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
https://www.opera.com/help/tutorials/security/cookies/ (Opera)
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
https://support.apple.com/kb/PH21411 (Safari)

These opt-out mechanisms rely on cookies to remember your choices. If you delete your cookies, use another computer or device, or change browsers, you will need to repeat this process. In addition, opting out of interest-based ads will not opt you out of all ads, but rather only those ads that are personalized to your interests.

• Data protection principles

Where and if applicable, any third parties that may process data on behalf of Centum, we endeavour to obtain assurances from such third parties that your Personal Data will be safeguarded consistently. We understand that it will be accountable for the processing, management and regulation, and storage and retention of all Personal Data held in the form of manual records and on computers.

All Personal Data obtained and held by the Company will:
a) be processed fairly, lawfully and in a transparent manner
b) be collected for specific, explicit, and legitimate purposes
c) be adequate, relevant and limited to what is necessary for the purposes of processing
d) be kept accurate and up to date. Every reasonable effort will be made to ensure that inaccurate data is rectified or erased without delay
e) not be kept for longer than is necessary for its given purpose
f) be processed in a manner that ensures appropriate security of Personal Data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
g) comply with the relevant laws and procedures for international transferring of Personal Data applicable to us.

• Legal basis for processing your Personal Data

Certain jurisdictions require that we have a lawful basis to justify our processing of your Personal Data.
Where applicable, the lawful basis that Centum relies upon to justify a particular processing activity may differ from the lawful basis used to justify a different processing activity.

Centum relies on the following lawful basis to process Personal Data, as permitted under applicable law:
a) Processing necessary for the negotiation, execution, or performance of contracts
b) Processing to comply with legal and regulatory obligations
c) Processing in furtherance of our legitimate interests, including our interests to conduct legitimate business activities (such as improving our products and services, to communicate with you, to secure our systems, among other legitimate interests)
d) Processing necessary to protect vital interest of a user or any other natural person
e) Processing necessary for public interest
f) Processing based on your consent

• Consent

This Privacy Policy is a legally binding policy between you and the Company and governs the use of any Personal Information collected or provided on the Platform or any Personal Information received by the Company.
We may also obtain your consent to collect and use certain types of Personal Data when we are required to do so by law.
Once consent is obtained from the individual to use his or her information for those purposes, Centum has the individual’s implied consent to collect or receive any supplementary information that is necessary to fulfil the same purposes. Express consent will also be obtained if, or when, a new use is identified.
Consent may also be implied where a user is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, the marketing of new services or products, and the client, customer, member does not opt-out.
Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), individuals can withhold or withdraw their consent for Centum to use their personal information in certain ways.
Further, by using this Platform/ acknowledging this privacy policy / by voluntarily providing us with your Personal Data, you consent to collection, storage, and processing of your Personal Data in accordance with this privacy policy and our Terms of Service.
If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Data, we may not be able to provide you the services that can be offered on our Platform.

• Advertising and Marketing

We strive to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or if you provided us with your details and expressly consented to receiving that marketing.
We may use your Personal Identification, Identity, Contact, Electronic and User generated Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you.
We also enter into agreements with third parties to serve Ads on our behalf across the internet, social networking sites and blogs. These third parties may collect Personal Data about your visits to our platform and your interactions with our products and use this information to target advertisements for goods and services.
Where electronic direct marketing communications are being sent, you have the option to opt-out in each communication sent, and this choice will be recognised and adhered to by us.

• Disclosure of Personal Data

Centum may share the personal information collected or provide such access to other recipients
Examples of third parties with whom Centum may share Personal Data includes:
a) To our third-party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, e-mail delivery services, and other similar services to enable them to provide services to us.
b) To our customers, sellers and other business partners who provide you, directly or indirectly, with your devices, and/or networks and systems through which you access and use our Platform and services.
c) With government bodies, including tax and social security authorities, to comply with applicable laws (including employment and tax laws), to obtain licenses or approvals, and upon request during an audit or assessment;
d) With suppliers, subcontractors and service providers, to maintain an efficient and commercially viable business, including technology, telecom, internet providers;
e) With professional advisers, consultants, and employment and recruitment agencies, to conduct background verification and reference checks, administer benefits and payroll, deal with disciplinary and grievance issues and maintain emergency contact details;
f) With our legal advisors and external auditors for legal advice and to conduct business audits;
g) With service providers for business continuity management and contingency planning in the event of business disruptions.
h) With certain companies in order to establish a membership to participate in digital wallets, payment services or rewards programme
i) We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

• Data subject rights

Some jurisdictions have provided individuals with certain rights in relation to the processing of their Personal Data. This is the case where you or the any of our subsidiaries or affiliates with which you interact is located in the European Union, though these rights may be available in other jurisdictions as well. These rights are not available to everyone, and they do not necessarily apply in all contexts.
Depending on applicable law, you may have the right to:
a) Request access to your Personal Data.
b) Request correction of your Personal Data (should your Personal Data be inaccurate, incomplete, or obsolete).
c) Request deletion of your Personal Data
d) Withdraw your consent to processing (where we processed Personal Data on the basis of your consent). Please note that withdrawing your consent applies only to future processing activities.
e) Object to the processing of your Personal Data.
f) Request restrictions on the processing of your Personal Data.
g) Request the transfer of your Personal Data to you or a third party.
h) Opt-out of certain transfers to third parties.
i) Request to opt out of automated decision making.

To exercise a right that you believe you may be entitled to under applicable law, please write to us at
contactus@centum.ind.in

We may need to verify your identity before we fulfil your request.
Please note that certain conditions in relation to processing of your rights, will vary as many countries have varying data privacy rights. Our response and further processing of request to exercise these rights will depend upon the law applicable in relation to the rights exercised by you. We may refuse requests that are unreasonably repetitive, require disproportionate technical effort, risk the privacy of others, may compromise and ongoing investigation, or are impractical. It is our policy to never discriminate against you for exercising any of these rights.
You may have the right to complain to a data protection authority about our processing of your Personal Data. For more information, please contact your local data protection authority.

• Our Policy on Children’s Data

Children’s data privacy is important to us. Our Sites are not intended for children Age to constitute a user as children is different for different jurisdictions. The age (for valid consent) of children varies across jurisdictions. For example, under GDPR child is a person aged 16 years or below, and in United Kingdom, children is someone who is aged 13 , in case of Singapore and Qatar the valid age for providing consent is 18 years.
As a general policy, our company does not engage in the collection, processing, storage, use, dissemination, and transfer of Personal Data of children.
In case such a collection becomes necessary for the performance of our contractual obligations, or when required under the concerned law, we shall notify you in a time-bound and appropriate manner, informing the purposes and reasons for such collection and seek your explicit consent, and where applicable, parental authorization, prior to the processing of such data.
We will take appropriate steps to delete any Personal Data of children’s that has been collected on our website without verified parental consent upon learning of the existence of such Personal Data, subject to conditions stipulated in the laws of applicable jurisdiction.

• Data Security

Centum will ensure that appropriate technical and organizational measures are in place, supported by privacy impact and risk assessments, to ensure a high level of security for Personal Data, and secure environment for information collected..
Centum implements appropriate security measures designed to prevent unlawful or unauthorized processing of personal information and accidental loss of or damage to personal information. Centum
Centum maintains written security management policies and procedures designed to prevent, detect, contain, and correct violations of measures taken to protect the confidentiality, integrity, availability, or security of your Personal Information. These policies and procedures assign specific data security responsibilities and accountabilities to specific individuals, include a risk management program that includes periodic risk assessment and provide an adequate framework of controls that safeguard your personal information.
Our Platform adopts reasonable security measures and practices in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to such security guidelines, protecting it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform.
You are responsible for ensuring the protection of login and password records for your account. You shall inform us promptly of any actual or alleged improper use of your account or password.
Any personal information you provide when using or relating to our services in any free and public space, including but not limited to any blog, message, network, chat room, discussion page (a) shall not be deemed confidential, (b) shall not be regarded as personal information; and (c) shall not be subject to this Privacy Policy. Since such a public domain or space is accessible to third parties, these third parties may obtain or use your information for their own purposes, you should be cautious to communicate your information in these public contexts. Please note we shall not be held liable for any damages to you or to any third party may suffer as a consequence of your public disclosure of your personal information.

• Purpose of Data Collection

Apart from the purposes stated herein, we also collect and process this information for the following lawful purposes:
a) Full Name: To personalize our communication and ensure accurate identification of individuals with whom we interact.
b) Email Address and Phone Number: To communicate with users regarding their interest in our services, including scheduling demos or consultations.
c) Company Name: To gain insights into users’ organizational context and requirements, facilitating tailored services.
d) Designation: To understand users’ roles within their organizations, aiding in the customization of our interactions and services.

• Retention of Personal Data

We retain your Personal Data, not longer than necessary for the purposes for which it was collected. The length of time to retain Personal Data depends on the purposes for which we collect and use it and/or as may be required to comply with applicable laws, to establish, exercise, or defend our legal rights.
The users can exercise their rights enumerated herein. Also, if in case required to extend the period of retention of such data, we shall obtain your consent for the same. Further, we may also dispose the data prior to completion of the period of retention, if the purpose for which it was collected is exhausted.

• External Links on our website

For your convenience we may provide links to sites operated by organizations other than Centum (“Third Party Sites”) that we believe may be of interest to you. We do not disclose your Personal Data to these Third-Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third-Party Sites. If you choose to click on a link to one of these Third-Party Sites, you should review the privacy policy posted on the other websites to understand how that Third-Party website collects and uses your Personal Data.
Centum uses YouTube API Services to play YouTube videos. When a YouTube video is played, the app communicates directly with the content provider (YouTube) and not with upGrad. Users of the app should be aware of the Google Privacy Policy available at https://policies.google.com/privacy, which states how YouTube treats user data. Centum does not have any record of the videos watched or any other user related YouTube API data.
We take no responsibility for the content or practices of any third-party services in the Third Party Sites.
We encourage you to carefully review the terms of services/use of any third-party services or Third Party Sites you access.

• Use of this website and our Terms of Service

This website is the property of the upGrad. Our Terms of Use (also known as “Terms of Service” or “Terms and Conditions”) and this Privacy Policy collectively govern the use of the website and the services offered by Centum This Privacy Policy shall form a part of the Terms by way of reference. By using this website and the information offered herein, you indicate your acceptance of these Terms of Use.

• Use of this website and our Terms of Service

This website is the property of Centum. Our Terms of Use and this Privacy Policy collectively govern the use of the Platform and the Programs offered by upGrad. This Privacy Policy shall form a part of the Terms by way of reference. By using this website and the information offered herein, you indicate your acceptance of these Terms of Use.

• Updates to this policy

We may update our Privacy Policy from time to time. We will take reasonable steps to inform all upGrad entities, Customers, Business Partners, and other data subjects affected by the revisions by posting the new Privacy Policy on this page and/or via email.

• Grievance Redressal Officer

The company, in accordance with the applicable laws, and all applicable rules made thereunder, has appointed a Grievance Redressal Officer; who can be reached at the details below:
Name: Mr. Rajesh Parwal
Email Address: grievance@centum.ind.in

• Breach notification

Where a data breach is likely to result in a risk to the rights and freedoms of individuals, it will be reported to the relevant supervisory authority as per applicable laws and on the Company becoming aware of it and may be reported in more than one instalment. Individuals will be informed directly in the event that the breach is likely to result in a high risk to the rights and freedoms of that individual. If the breach is sufficient to warrant notification to the public, the Company will do so without undue delay.

• Conflict of Law

This Policy is intended to comply with the laws and regulations in the place of establishment and of the countries in which company operates. In the event of any conflict between this Policy and applicable laws and regulations, the latter shall prevail.

• International Data Transfers

While we do not currently engage in international data transfers, users are informed that their data may be stored on servers located outside their country of residence, such as those operated by Webflow.
Our website is primarily operated and managed on servers located and operated within India.
Centum engages sub-contractors, service providers and other third parties for facilitating our products, service offerings and to offer support services to you, and your Personal Data may be transferred to servers of such sub-contractors, service providers and other third parties. Depending upon the location of our service providers, your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Further, your Personal Data may be transferred may be shared, disclosed, and transferred between various Centum group companies where such transfers are required for legitimate business reasons.
Where required under applicable law we will seek your express consent for such transfers. In all other cases, by consenting to this policy, you also provide consent to Centum to transfer your Personal Data to affiliated companies, service providers or any third-party entity in locations around the world. We take steps to ensure that a degree of data protection which is similar to this policy is afforded to such Personal Data transferred.
Where Centum transfers your personal information internationally, we will comply with applicable legal requirements.

• Data Retention

We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Users may exercise their rights regarding their personal information, including the rights to access, rectification, erasure, restriction, data portability, and objection, by contacting us using the information provided below.
The company, in accordance with the applicable laws, and all applicable rules made thereunder, has appointed a Grievance Redressal Officer; who can be reached at the details below:
Name: Mr. Ankesh Dhankar
Email Address: ankesh.dhankar@upgrad.com

Terms of Use

• Introduction

These Terms of Use govern your use of the services provided by Centum Learning Limited, office address at Ground Floor, Nishuvi, Ground Floor, 75, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India 400018 (“Centum”) and an affiliate of upGrad Education Private Limited with its registered address at Ground Floor, Nishuvi 75 Dr. Annie Besant Road Worli, Mumbai – 400018.
Please read these Terms carefully before accessing or using the Services. By accessing or using the Services, you agree to be bound by these Terms. The mobile app and the information, services and other materials contained therein are provided and operated by Centum. Please review our Terms of Use, Privacy Policy and other policies available on the Platform (collectively referred to as the “Terms”) that govern the use of the Platform and Services. By accepting these Terms in any manner or accessing the website, you consent, agree, and undertake to abide, be bound by and adhere to the Terms and if you do not agree to these Terms, you are not entitled to avail of/use the Programs and any use thereafter shall be unauthorised. These Terms shall apply to Centum hosted mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other social media forums hosted by Centum, which shall be deemed to be part of the ‘Platform’ by reference. You acknowledge that certain parts of the Platform, as mentioned above, are provided by third-party service providers, and you agree to abide by their terms and conditions. Centum shall not be responsible for any disruption of services caused by such third-party service providers. Although you may “bookmark” a particular portion of the Platform and thereby bypass these Terms, your use of the Platform still binds you to these Terms. We may change these Terms from time to time without prior notice. You should review this page regularly. Your continued use of the Platform and Programs after changes have been made will be taken to indicate that you have read and accepted those changes. You should not use the Platform or Programs if you are not in agreement with any changes to these Terms. Centum makes no representations that the Platform operates (or is legally permitted to operate) in all geographic areas, or that the Platform, or information, services or products offered through the Platform are appropriate or available for use in other locations. Accessing the Platform from territories where the Platform, or any content or functionality of the Platform or its portions thereof is illegal, is expressly prohibited. If you choose to access the Platform, you agree and acknowledge that you do so on your own initiative and at your own risk and that you are solely responsible for compliance with all applicable laws.

• Acceptance of Terms

By accessing or using the Services, you consent, agree, and undertake to abide by and adhere to these Terms. If you do not agree to these Terms, you are not entitled to use the Services.

• Amendments to Terms

Centum reserves the right to amend or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after changes have been made will indicate your acceptance of those changes.

• Scope of Services

The Services provided by Centum are solely for lawful purposes and in compliance with all applicable laws and regulations. Users are prohibited from engaging in any activity that may violate the rights of others, cause harm or disruption to our services or systems, breach security measures, or attempt unauthorized access.

• Account Registration

Some features of our Services may require users to register an account. During registration, users agree to provide accurate and complete information and to keep their account credentials confidential. Users are responsible for all activities that occur under their account.

• Intellectual Property

All content, materials, and intellectual property provided as part of the Services, including but not limited to text, graphics, logos, images, and software, are owned or licensed by Centum and are protected by copyright, trademark, and other intellectual property laws. Users may not reproduce, distribute, modify, or create derivative works based on our content without prior written consent.

• Limitation of Liability

Neither Centum nor any of its partners, affiliates, employees, directors, officers, agents, vendors or supplier shall be liable to you or any other person, whether in Tort, Contract, Strict Liability or otherwise, for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use or inability to use this Platform or Services, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of search results, or computer / electronic device failure, virus or malfunction. In no event will Centum be liable for any damages and/or losses in excess of ₹1000.

• Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

• Amendments and Updates

We reserve the right to amend or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

• Entire Agreement

These Terms constitute the entire agreement between users, Centum regarding the use of our Services and the Platform and supersede any prior agreements or understandings, whether written or oral.

• Third-Party Service Providers

By using the Services, you acknowledge that certain parts of the Services are provided by third-party service providers, and you agree to abide by their terms and conditions. Centum shall not be responsible for any disruption of services caused by such third-party service providers.

• Access from Different Geographic Areas

Centum makes no representations that the Services operate (or are legally permitted to operate) in all geographic areas. Accessing the Services from territories where the Services are illegal is expressly prohibited.

• User Responsibilities for Equipment and Services

Users are exclusively responsible for obtaining and maintaining any equipment or ancillary services needed to access or use the Services. This includes hardware devices, software, and internet or mobile communication services. Users are responsible for ensuring compatibility and for all charges incurred.

• Content Ownership and Use

All content, materials, and intellectual property provided as part of the Services are owned or licensed by Centum Users may not reproduce, distribute, modify, or create derivative works based on our content without prior written consent.

• Trademark Usage

Centum logos, trademarks, and service marks (“Centum Marks”) are the property of Centum and are protected under Indian and foreign laws. All other trademarks, service marks, and logos used on the Services are the property of their respective owners.

• User-Generated Content

The Services may allow users to upload content such as forum posts, chat messages, and other media (“User Content”). Users retain ownership of User Content but grant Centum a license to use, reproduce, modify, adapt, publish, and display User Content for the purposes of providing the Services.

• User Conduct

Users are responsible for all activities in connection with the use of the Services and must comply with all applicable laws and regulations. Users shall not engage in any unethical practices while using the Services.

• Security Measures

Users are prohibited from violating or attempting to violate the security of the Services, including accessing data not intended for them, attempting to probe or test vulnerabilities, interfering with the use of the Services by others, and sending unsolicited emails or spam.

• Indemnification

Users agree to indemnify, defend, and hold harmless Centum and its affiliates from any third-party claims arising from or related to the user’s use of the Services, including any breach of these Terms.

• Severability

If any provision of these Terms is found to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

• Force Majeure

Centum shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, or terrorism.

• Termination

Centum reserves the right to deactivate user accounts or terminate access to the Services with or without reason, including for breach of these Terms. Termination may be effected without prior notice.

• Age Restrictions

By using the Services, you certify that you are 18 years of age or older. The Services are not intended for individuals under the age of 18.

• Assignment

Centum may freely transfer or assign its rights or delegate its obligations under these Terms. Users may not transfer or assign their rights or delegate their obligations without prior written consent.

• Notices and Contact Information:

Any notices or communications required under these Terms may be sent to the addresses provided in the Terms. For grievances or queries, users may contact the Grievance Officer or Nodal Officer as specified in the Terms.